FAQ
Common questions about ROXFIT and how it works
ROXFIT Ultra
What is ROXFIT Ultra?
ROXFIT is the app for HYROX & Hybrid racing. Ultra adds premium features including race predictions, personalised pacing and Compete. Explore the features on the Ultra page.
What happens to the ROXFIT app I use today?
Nothing changes. The app you use today stays free. Ultra adds a new set of premium features on top. It's additive, not a replacement.
Getting started
How do I create an account?
Download ROXFIT from the App Store or Google Play. Tap Sign Up, choose email, Google, or Apple, and enter your name, gender, and date of birth. Full walkthrough in the Getting Started guide.
How is the app organised?
Four tabs: Home, Train, Races and You, plus the HYPE button in the centre. Home is your feed. Train is your workout hub. Races is where you find events and results. You is your own page, with your history, claimed races and settings.
How do I find my first workout?
Three ways: the daily WOD on your Home feed, the Workout Library in the Train tab, or tap HYPE and describe what you want. Full breakdown in the Getting Started guide.
How do I use Race goals?
Race goals turns a goal time into a station-by-station race plan. Full setup in the Race goals guide.
Can I use ROXFIT without training for a race?
Yes. You can build, generate, and complete workouts without any race on the horizon. The race features are there when you need them.
Race goals
What is Race goals?
Race goals turns your target finish time into a race plan. Give it your target finish time, division, and venue, and it maps out exactly how long you should spend on every run, every station, and your total Roxzone time.
How do I open Race goals?
Three ways in: search for Race goals in the Races tab, tap the calculator icon on any Event page, or tap the Race goals icon on the Home screen.
What information do I need to set up a plan?
Your race venue (or General Course if yours is not listed yet), your gender and division (Open, Doubles, Relay, or PRO), and your target finish time. You can then edit individual splits before syncing.
Can I adjust my splits before race day?
Yes. Tap any split to edit it manually. Build the plan around your strengths. Own the Ski Erg? Take a second back. Wall Balls your weakness? Give yourself the time.
How do I get my race plan onto my watch?
Once your splits are set, tap Sync and choose Apple Watch or Garmin. Full steps in the Apple Watch guide and Garmin guide.
Apple Watch
What do I need to connect Apple Watch?
An iPhone with ROXFIT installed, an Apple Watch paired to that iPhone, and the ROXFIT Watch app. The watch app is bundled with the iOS app. No separate download needed.
How do I pair my Apple Watch?
Open ROXFIT on your iPhone, tap the You tab, then the settings cog (top right). Tap Connected apps and devices and choose Apple Watch. The app detects it automatically. Full steps in the Apple Watch guide.
What permissions does ROXFIT need?
Grant Health & Workouts and Motion & Fitness permissions. These let ROXFIT track heart rate, record sessions, and log calories.
How do I send my Race goals splits to my Apple Watch?
Open Race goals, tap "Add pacing to wearable," choose Apple Watch, adjust your settings, and sync. Your splits are on your wrist for race day.
Do workout results sync back automatically?
Yes. Data syncs from your watch to your iPhone with no manual upload needed. If results are not appearing, check the Sync Queue on your watch and make sure Bluetooth is on.
Garmin
How do I connect ROXFIT to Garmin?
Open ROXFIT, tap the You tab, then the settings cog (top right). Tap Connected apps and devices, choose Garmin, log in to Garmin Connect and turn on both permission toggles. Full steps in the Garmin guide.
How do I install the ROXFIT app on my Garmin watch?
The ROXFIT Garmin app is a full Connect IQ app with a home screen, workout list, player, and Free Train mode. Install it from the Garmin Connect IQ store by searching ROXFIT, then confirm it on your watch. Full steps in the Garmin guide.
What happened to the ROXFIT Garmin Data Field?
It has been replaced by the full ROXFIT Garmin app. If you are still using the Data Field integration, see the Data Field guide.
How do I get my Race goals plan onto my Garmin?
Build your plan in Race goals, select your Garmin device, choose your sync options, and tap Sync to Garmin. It goes straight to your watch over Bluetooth, no extra step needed. Full steps in the Garmin guide.
How do workout results get back to ROXFIT from Garmin?
Save your workout on the watch and it syncs back to ROXFIT over Bluetooth automatically. It also lands in Garmin Connect as normal, but ROXFIT does not depend on that sync. Do not tap Discard. That permanently deletes the session.
What are the recommended race-day Garmin settings?
On your watch, go to Settings > Workout options and set Auto-lap to Off and Transitions to Run Arch. This keeps button presses to a minimum during transitions. Full breakdown in the Garmin guide.
Race results
How do I find my HYROX race results?
Go to the Races tab, use the search bar, and type the name on your HYROX ticket. Tap any result to see full station splits, rankings, and pacing data. Full guide in the results guide.
How do I claim a race?
Go to the Races tab, tap the yellow + Add races button, search for your race and add it. If you can find your result on the HYROX website but not in ROXFIT, copy its link, then go to Races > + Add races > Add past race > I can't find my race and paste it in. Full steps in the results guide.
What name should I use when searching?
The name on your HYROX ticket, because that is the name on your result. If you have raced under a different name, for example before marriage or divorce, you can still claim those races through Races > + Add races by searching the old name.
Can I remove a race from my profile?
Yes. Tap the You tab, then the Races tab, tap the race, tap the three dots and select Remove race. The result stays in ROXFIT, it just comes off your profile.
How do I compare my splits against other athletes?
Tap "Compare" on any completed result. You can benchmark against the race average, age group average, wave average, a saved race, or a specific athlete.
My result looks out of date. How do I refresh it?
Open the result, tap the three dots near the share button, and select "Refresh result" to pull the latest data from HYROX.
How do I share my results?
Tap "Share results" to copy a link or send via other apps. For shareable graphics, tap "See All" next to Overlays, pick a design, and download.
Tracking races
How do I track someone's race?
Search for their name from the Home feed or Races tab, select their race, and tap "Track race." On race day they appear at the top of your Home feed. Full guide in Tracking an Athlete.
What notifications can I set up?
Three options: Start/End (when they cross the start and finish lines), All stations (an update at each station), and Rank changes (when their overall or age group position shifts).
Where do tracked races appear in the app?
Go to the Races tab and tap Tracking at the top. You will see suggestions to track, your recent tracks and the races you are currently tracking. On race day they also appear in a horizontal scroll at the top of your Home feed.
Workouts
Does ROXFIT provide training plans?
Not currently. HYPE, the ROXFIT AI assistant, helps you create workouts around your equipment, time, and goals. Structured multi-week plans are not yet available.
Support
Who can I contact for support?
Email hello@roxfit.app and we'll get back to you within 24-48 hours. You can also visit the full knowledge base for step-by-step guides.
Still stuck? Email hello@roxfit.app.
